/**
 * Shahi Assist Frontend Styles - Modern Dark Theme
 * Version: 2.0.5
 * Product-First Knowledge Base Design
 */

:root {
	/* Dark Theme Colors */
	--sa-dark-bg: #0a0e1a;
	--sa-dark-surface: #151928;
	--sa-dark-surface-hover: #1d2333;
	--sa-dark-border: #2a3142;
	--sa-dark-text: #e2e8f0;
	--sa-dark-text-muted: #94a3b8;
	--sa-dark-text-dim: #64748b;
	
	/* Accent Colors */
	--sa-primary: #6366f1;
	--sa-primary-hover: #7c3aed;
	--sa-secondary: #ec4899;
	--sa-secondary-hover: #f472b6;
	--sa-success: #10b981;
	--sa-warning: #f59e0b;
	--sa-danger: #ef4444;
	--sa-info: #06b6d4;
	
	/* Product Colors (dynamic per product) */
	--sa-product-accent: var(--sa-primary);
	--sa-product-accent-rgb: 99, 102, 241;
	
	/* Gradients */
	--sa-gradient-primary: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
	--sa-gradient-secondary: linear-gradient(135deg, #f093fb 0%, #f5576c 100%);
	--sa-gradient-success: linear-gradient(135deg, #4ade80 0%, #10b981 100%);
	
	/* Shadows */
	--sa-shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, 0.5);
	--sa-shadow-md: 0 4px 6px -1px rgba(0, 0, 0, 0.5);
	--sa-shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, 0.7);
	--sa-shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, 0.8);
	--sa-shadow-glow: 0 0 15px rgba(99, 102, 241, 0.4);
	
	/* Typography */
	--sa-font-sans: -apple-system, "BlinkMacSystemFont", "Segoe UI", "Roboto", "Helvetica Neue", "Arial", sans-serif;
	--sa-font-mono: "SF Mono", "Monaco", "Inconsolata", "Fira Code", "Consolas", monospace;
	
	/* Spacing */
	--sa-space-xs: 0.5rem;
	--sa-space-sm: 0.75rem;
	--sa-space-md: 1rem;
	--sa-space-lg: 1.5rem;
	--sa-space-xl: 2rem;
	--sa-space-2xl: 3rem;
	
	/* Border Radius */
	--sa-radius-sm: 0.375rem;
	--sa-radius-md: 0.5rem;
	--sa-radius-lg: 0.75rem;
	--sa-radius-xl: 1rem;
	--sa-radius-full: 9999px;
	
	/* Transitions */
	--sa-transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
	--sa-transition-fast: all 0.15s cubic-bezier(0.4, 0, 0.2, 1);
}

/* ==========================================================================
   Animations & Keyframes
   ========================================================================== */

@keyframes sa-fade-in-up {
	from {
		opacity: 0;
		transform: translateY(30px);
	}
	to {
		opacity: 1;
		transform: translateY(0);
	}
}

@keyframes sa-fade-in-scale {
	from {
		opacity: 0;
		transform: scale(0.95);
	}
	to {
		opacity: 1;
		transform: scale(1);
	}
}

@keyframes shimmer {
	0% {
		background-position: -1000px 0;
	}
	100% {
		background-position: 1000px 0;
	}
}

@keyframes sa-pulse-glow {
	0%, 100% {
		box-shadow: 0 0 10px rgba(99, 102, 241, 0.3);
	}
	50% {
		box-shadow: 0 0 25px rgba(99, 102, 241, 0.6);
	}
}

@keyframes sa-slide-in-from-left {
	from {
		opacity: 0;
		transform: translateX(-50px);
	}
	to {
		opacity: 1;
		transform: translateX(0);
	}
}

@keyframes sa-slide-in-from-right {
	from {
		opacity: 0;
		transform: translateX(50px);
	}
	to {
		opacity: 1;
		transform: translateX(0);
	}
}

/* ==========================================================================
   Base Styles
   ========================================================================== */

.sa-knowledge-base {
	background: var(--sa-dark-bg);
	color: var(--sa-dark-text);
	font-family: var(--sa-font-sans);
	min-height: 100vh;
	padding: var(--sa-space-xl) 0;
}

.sa-container {
	max-width: 1400px;
	margin: 0 auto;
	padding: 0 var(--sa-space-xl);
}

.sa-section {
	margin-bottom: var(--sa-space-2xl);
}

.sa-section-header {
	text-align: center;
	margin-bottom: var(--sa-space-2xl);
	animation: sa-fade-in-up 0.6s ease-out;
}

.sa-section-header h2 {
	font-size: 2.5rem;
	font-weight: 700;
	color: var(--sa-dark-text);
	margin-bottom: var(--sa-space-sm);
	background: var(--sa-gradient-primary);
	-webkit-background-clip: text;
	-webkit-text-fill-color: transparent;
	background-clip: text;
}

.sa-section-header p {
	font-size: 1.125rem;
	color: var(--sa-dark-text-muted);
	max-width: 600px;
	margin: 0 auto;
}

/* ==========================================================================
   Hero Section - Search First
   ========================================================================== */

.sa-hero {
	position: relative;
	text-align: center;
	
	.sa-support-layout {
		grid-template-columns: 1fr;
	}
	
	.sa-support-sidebar {
		flex-direction: row;
		flex-wrap: wrap;
	}
	
	.sa-support-sidebar > * {
		flex: 1 1 45%;
	}
	padding: var(--sa-space-2xl) 0;
	margin-bottom: var(--sa-space-2xl);
	overflow: hidden;
}

.sa-hero::before {
	content: '';
	position: absolute;
	top: 0;
	left: 0;
	right: 0;
	bottom: 0;
	background: var(--sa-gradient-primary);
	opacity: 0.1;
	border-radius: var(--sa-radius-xl);
	z-index: 0;
}

.sa-hero-content {
	position: relative;
	z-index: 1;
	animation: sa-fade-in-up 0.8s ease-out;
}

.sa-hero-eyebrow {
	display: inline-block;
	padding: var(--sa-space-xs) var(--sa-space-md);
	background: rgba(99, 102, 241, 0.1);
	border: 1px solid rgba(99, 102, 241, 0.3);
	border-radius: var(--sa-radius-full);
	color: var(--sa-primary);
	font-size: 0.875rem;
	font-weight: 600;
	text-transform: uppercase;
	letter-spacing: 0.05em;
	margin-bottom: var(--sa-space-lg);
}

.sa-hero h1 {
	font-size: 3.5rem;
	font-weight: 800;
	color: var(--sa-dark-text);
	margin-bottom: var(--sa-space-md);
	line-height: 1.1;
}

.sa-hero-description {
	font-size: 1.25rem;
	color: var(--sa-dark-text-muted);
	max-width: 700px;
	margin: 0 auto var(--sa-space-xl);
	line-height: 1.6;
}

/* Search Bar */
.sa-search-container {
	max-width: 700px;
	margin: 0 auto;
	position: relative;
}

.sa-search-form {
	position: relative;
	display: flex;
	align-items: center;
	background: var(--sa-dark-surface);
	border: 2px solid var(--sa-dark-border);
	border-radius: var(--sa-radius-lg);
	padding: var(--sa-space-sm);
	transition: var(--sa-transition);
}

.sa-search-form:focus-within {
	border-color: var(--sa-primary);
	box-shadow: var(--sa-shadow-glow);
}

.sa-search-icon {
	flex-shrink: 0;
	width: 24px;
	height: 24px;
	color: var(--sa-dark-text-muted);
	margin: 0 var(--sa-space-sm);
}

.sa-search-input {
	flex: 1;
	background: transparent;
	border: none;
	outline: none;
	font-size: 1.125rem;
	color: var(--sa-dark-text);
	padding: var(--sa-space-sm) 0;
}

.sa-search-input::placeholder {
	color: var(--sa-dark-text-dim);
}

.sa-search-button {
	flex-shrink: 0;
	background: var(--sa-primary);
	color: white;
	border: none;
	border-radius: var(--sa-radius-md);
	padding: var(--sa-space-sm) var(--sa-space-lg);
	font-weight: 600;
	cursor: pointer;
	transition: var(--sa-transition-fast);
}

.sa-search-button:hover {
	background: var(--sa-primary-hover);
	transform: translateY(-2px);
}

.sa-search-results {
	position: absolute;
	top: calc(100% + var(--sa-space-sm));
	left: 0;
	right: 0;
	background: var(--sa-dark-surface);
	border: 1px solid var(--sa-dark-border);
	border-radius: var(--sa-radius-lg);
	box-shadow: var(--sa-shadow-xl);
	max-height: 400px;
	overflow-y: auto;
	z-index: 100;
	animation: sa-fade-in-scale 0.2s ease-out;
}

.sa-search-result-item {
	padding: var(--sa-space-md);
	border-bottom: 1px solid var(--sa-dark-border);
	cursor: pointer;
	transition: var(--sa-transition-fast);
}

.sa-search-result-item:hover {
	background: var(--sa-dark-surface-hover);
}

.sa-search-result-item:last-child {
	border-bottom: none;
}

.sa-search-result-title {
	font-weight: 600;
	color: var(--sa-dark-text);
	margin-bottom: var(--sa-space-xs);
}

.sa-search-result-excerpt {
	font-size: 0.875rem;
	color: var(--sa-dark-text-muted);
	line-height: 1.5;
}

/* ==========================================================================
   Product Selection - Primary Navigation
   ========================================================================== */

.sa-products-section {
	margin-bottom: var(--sa-space-2xl);
}

.sa-products-grid {
	display: grid;
	grid-template-columns: repeat(auto-fill, minmax(300px, 1fr));
	gap: var(--sa-space-lg);
	margin-top: var(--sa-space-xl);
}

.sa-product-card {
	position: relative;
	background: var(--sa-dark-surface);
	border: 2px solid var(--sa-dark-border);
	border-radius: var(--sa-radius-xl);
	padding: var(--sa-space-xl);
	text-decoration: none;
	display: flex;
	flex-direction: column;
	align-items: center;
	text-align: center;
	transition: var(--sa-transition);
	cursor: pointer;
	overflow: hidden;
}

.sa-product-card::before {
	content: '';
	position: absolute;
	top: 0;
	left: 0;
	right: 0;
	height: 4px;
	background: linear-gradient(90deg, var(--sa-product-accent), var(--sa-secondary));
	opacity: 0;
	transition: var(--sa-transition);
}

.sa-product-card:hover {
	border-color: var(--sa-product-accent);
	transform: translateY(-8px);
	box-shadow: var(--sa-shadow-xl), 0 0 30px rgba(var(--sa-product-accent-rgb), 0.3);
}

.sa-product-card:hover::before {
	opacity: 1;
}

.sa-product-card.is-active {
	border-color: var(--sa-product-accent);
	background: rgba(var(--sa-product-accent-rgb), 0.05);
}

.sa-product-card.is-active::before {
	opacity: 1;
}

.sa-product-logo {
	width: 80px;
	height: 80px;
	border-radius: var(--sa-radius-lg);
	margin-bottom: var(--sa-space-lg);
	object-fit: contain;
	transition: var(--sa-transition);
}

.sa-product-card:hover .sa-product-logo {
	transform: scale(1.1);
}

.sa-product-placeholder {
	width: 80px;
	height: 80px;
	border-radius: var(--sa-radius-lg);
	background: var(--sa-gradient-primary);
	display: flex;
	align-items: center;
	justify-content: center;
	font-size: 2rem;
	font-weight: 700;
	color: white;
	margin-bottom: var(--sa-space-lg);
}

.sa-product-name {
	font-size: 1.5rem;
	font-weight: 700;
	color: var(--sa-dark-text);
	margin-bottom: var(--sa-space-sm);
}

.sa-product-description {
	font-size: 0.95rem;
	color: var(--sa-dark-text-muted);
	line-height: 1.6;
	margin-bottom: var(--sa-space-lg);
	flex: 1;
}

.sa-product-article-count {
	display: inline-flex;
	align-items: center;
	gap: var(--sa-space-xs);
	padding: var(--sa-space-xs) var(--sa-space-md);
	background: rgba(var(--sa-product-accent-rgb), 0.1);
	border-radius: var(--sa-radius-full);
	font-size: 0.875rem;
	font-weight: 600;
	color: var(--sa-product-accent);
}

.sa-product-cta {
	display: inline-flex;
	align-items: center;
	gap: var(--sa-space-sm);
	padding: var(--sa-space-sm) var(--sa-space-lg);
	background: transparent;
	border: 2px solid var(--sa-product-accent);
	color: var(--sa-product-accent);
	border-radius: var(--sa-radius-md);
	font-weight: 600;
	text-decoration: none;
	transition: var(--sa-transition-fast);
	margin-top: var(--sa-space-md);
}

.sa-product-cta:hover {
	background: var(--sa-product-accent);
	color: white;
	transform: translateX(4px);
}

.sa-product-cta svg {
	width: 16px;
	height: 16px;
	transition: var(--sa-transition-fast);
}

.sa-product-card:hover .sa-product-cta svg {
	transform: translateX(4px);
}

/* ==========================================================================
   Categories Section
   ========================================================================== */

.sa-categories-section {
	margin-bottom: var(--sa-space-2xl);
}

.sa-categories-grid {
	display: grid;
	grid-template-columns: repeat(auto-fill, minmax(350px, 1fr));
	gap: var(--sa-space-lg);
	margin-top: var(--sa-space-xl);
}

.sa-category-card {
	background: var(--sa-dark-surface);
	border: 1px solid var(--sa-dark-border);
	border-radius: var(--sa-radius-lg);
	padding: var(--sa-space-xl);
	transition: var(--sa-transition);
	animation: sa-fade-in-up 0.6s ease-out;
	animation-fill-mode: both;
}

.sa-category-card:nth-child(1) { animation-delay: 0.1s; }
.sa-category-card:nth-child(2) { animation-delay: 0.2s; }
.sa-category-card:nth-child(3) { animation-delay: 0.3s; }
.sa-category-card:nth-child(4) { animation-delay: 0.4s; }
.sa-category-card:nth-child(5) { animation-delay: 0.5s; }
.sa-category-card:nth-child(6) { animation-delay: 0.6s; }

.sa-category-card:hover {
	border-color: var(--sa-primary);
	transform: translateY(-4px);
	box-shadow: var(--sa-shadow-lg);
}

.sa-category-card.is-collapsed {
	display: none;
}

.sa-category-header {
	display: flex;
	align-items: flex-start;
	gap: var(--sa-space-md);
	margin-bottom: var(--sa-space-lg);
}

.sa-category-icon {
	font-size: 2.5rem;
	flex-shrink: 0;
}

.sa-category-info {
	flex: 1;
}

.sa-category-title {
	font-size: 1.25rem;
	font-weight: 700;
	color: var(--sa-dark-text);
	margin-bottom: var(--sa-space-xs);
}

.sa-category-meta {
	display: flex;
	align-items: center;
	gap: var(--sa-space-md);
	margin-top: var(--sa-space-xs);
}

.sa-category-count {
	font-size: 0.875rem;
	color: var(--sa-dark-text-dim);
}

.sa-category-explore {
	display: inline-flex;
	align-items: center;
	gap: var(--sa-space-xs);
	color: var(--sa-primary);
	font-size: 0.875rem;
	font-weight: 600;
	text-decoration: none;
	transition: var(--sa-transition-fast);
}

.sa-category-explore:hover {
	color: var(--sa-primary-hover);
	transform: translateX(4px);
}

.sa-category-articles {
	list-style: none;
	margin: 0;
	padding: 0;
}

.sa-category-article-item {
	padding: var(--sa-space-md) 0;
	border-top: 1px solid var(--sa-dark-border);
}

.sa-category-article-item:first-child {
	border-top: none;
	padding-top: 0;
}

.sa-category-article-link {
	display: flex;
	justify-content: space-between;
	align-items: flex-start;
	gap: var(--sa-space-md);
	text-decoration: none;
	transition: var(--sa-transition-fast);
}

.sa-category-article-link:hover .sa-article-title {
	color: var(--sa-primary);
}

.sa-article-title {
	flex: 1;
	font-weight: 600;
	color: var(--sa-dark-text);
	line-height: 1.5;
	transition: var(--sa-transition-fast);
}

.sa-article-meta {
	flex-shrink: 0;
	font-size: 0.75rem;
	color: var(--sa-dark-text-dim);
}

.sa-toggle-categories {
	display: block;
	margin: var(--sa-space-xl) auto 0;
	padding: var(--sa-space-md) var(--sa-space-2xl);
	background: var(--sa-dark-surface);
	border: 2px solid var(--sa-dark-border);
	border-radius: var(--sa-radius-lg);
	color: var(--sa-dark-text);
	font-weight: 600;
	cursor: pointer;
	transition: var(--sa-transition);
}

.sa-toggle-categories:hover {
	border-color: var(--sa-primary);
	color: var(--sa-primary);
	transform: translateY(-2px);
}

/* ==========================================================================
   Highlights Sidebar
   ========================================================================== */

.sa-highlights {
	display: grid;
	grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
	gap: var(--sa-space-xl);
	margin-top: var(--sa-space-2xl);
}

.sa-highlight-card {
	background: var(--sa-dark-surface);
	border: 1px solid var(--sa-dark-border);
	border-radius: var(--sa-radius-lg);
	padding: var(--sa-space-xl);
	animation: sa-fade-in-scale 0.6s ease-out;
}

.sa-highlight-card h3 {
	font-size: 1.25rem;
	font-weight: 700;
	color: var(--sa-dark-text);
	margin-bottom: var(--sa-space-lg);
	display: flex;
	align-items: center;
	gap: var(--sa-space-sm);
}

.sa-highlight-icon {
	width: 24px;
	height: 24px;
	color: var(--sa-primary);
}

.sa-highlight-list {
	list-style: none;
	margin: 0;
	padding: 0;
}

.sa-highlight-item {
	padding: var(--sa-space-md) 0;
	border-top: 1px solid var(--sa-dark-border);
}

.sa-highlight-item:first-child {
	border-top: none;
	padding-top: 0;
}

.sa-highlight-link {
	display: block;
	text-decoration: none;
	transition: var(--sa-transition-fast);
}

.sa-highlight-link:hover .sa-highlight-title {
	color: var(--sa-primary);
}

.sa-highlight-title {
	font-weight: 600;
	color: var(--sa-dark-text);
	margin-bottom: var(--sa-space-xs);
	line-height: 1.5;
	transition: var(--sa-transition-fast);
}

.sa-highlight-stat {
	display: flex;
	align-items: center;
	gap: var(--sa-space-sm);
	font-size: 0.875rem;
	color: var(--sa-dark-text-muted);
}

/* ==========================================================================
   Footer CTA
   ========================================================================== */

.sa-footer-cta {
	text-align: center;
	padding: var(--sa-space-2xl);
	background: var(--sa-dark-surface);
	border: 2px solid var(--sa-dark-border);
	border-radius: var(--sa-radius-xl);
	margin-top: var(--sa-space-2xl);
	animation: sa-fade-in-up 0.6s ease-out 0.8s both;
}

.sa-footer-cta h3 {
	font-size: 2rem;
	font-weight: 700;
	color: var(--sa-dark-text);
	margin-bottom: var(--sa-space-md);
}

.sa-footer-cta p {
	font-size: 1.125rem;
	color: var(--sa-dark-text-muted);
	margin-bottom: var(--sa-space-xl);
	max-width: 600px;
	margin-left: auto;
	margin-right: auto;
}

.sa-button-primary {
	display: inline-flex;
	align-items: center;
	gap: var(--sa-space-sm);
	padding: var(--sa-space-md) var(--sa-space-2xl);
	background: var(--sa-gradient-primary);
	color: white;
	border: none;
	border-radius: var(--sa-radius-lg);
	font-size: 1.125rem;
	font-weight: 600;
	text-decoration: none;
	cursor: pointer;
	transition: var(--sa-transition);
	box-shadow: var(--sa-shadow-md);
}

.sa-button-primary:hover {
	transform: translateY(-4px);
	box-shadow: var(--sa-shadow-xl), var(--sa-shadow-glow);
}

/* ==========================================================================
	Support Suite Pages (Tickets + Submit)
	========================================================================= */

.sa-support-page {
	background: var(--sa-dark-bg);
	color: var(--sa-dark-text);
	font-family: var(--sa-font-sans);
	padding: var(--sa-space-2xl) var(--sa-space-xl) var(--sa-space-2xl);
}

.sa-support-hero {
	background: radial-gradient(circle at top left, rgba(99, 102, 241, 0.25), transparent 55%),
		rgba(13, 17, 32, 0.9);
	border: 1px solid rgba(99, 102, 241, 0.25);
	border-radius: calc(var(--sa-radius-xl) * 1.2);
	box-shadow: var(--sa-shadow-xl);
	padding: var(--sa-space-2xl);
	margin-bottom: var(--sa-space-2xl);
	position: relative;
	overflow: hidden;
}

.sa-support-hero::after {
	content: '';
	position: absolute;
	width: 240px;
	height: 240px;
	background: radial-gradient(circle, rgba(236, 72, 153, 0.3), transparent 65%);
	right: -60px;
	top: -60px;
	z-index: 0;
}

.sa-support-hero > * {
	position: relative;
	z-index: 1;
}

.sa-support-eyebrow {
	text-transform: uppercase;
	letter-spacing: 0.2em;
	font-size: 0.8rem;
	color: var(--sa-dark-text-muted);
	display: inline-flex;
	align-items: center;
	gap: var(--sa-space-xs);
}

.sa-support-eyebrow::before {
	content: '';
	display: inline-block;
	width: 32px;
	height: 1px;
	background: var(--sa-dark-text-muted);
}

.sa-support-hero h1 {
	font-size: clamp(2rem, 6vw, 3rem);
	margin: var(--sa-space-sm) 0;
	color: #fff;
}

.sa-support-hero p {
	max-width: 760px;
	color: rgba(226, 232, 240, 0.8);
	font-size: 1.1rem;
	line-height: 1.7;
}

.sa-support-hero-actions {
	display: flex;
	flex-wrap: wrap;
	gap: var(--sa-space-md);
	margin-top: var(--sa-space-lg);
}

.sa-hero-pill {
	display: flex;
	flex-direction: column;
	min-width: 180px;
	padding: var(--sa-space-md) var(--sa-space-lg);
	border-radius: var(--sa-radius-lg);
	background: rgba(255, 255, 255, 0.05);
	border: 1px solid rgba(255, 255, 255, 0.08);
}

.sa-hero-pill strong {
	color: var(--sa-dark-text);
	font-size: 0.85rem;
	text-transform: uppercase;
	letter-spacing: 0.08em;
}

.sa-hero-pill span {
	font-size: 1rem;
	color: rgba(226, 232, 240, 0.8);
}

.sa-support-hero-stats {
	display: grid;
	grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
	gap: var(--sa-space-md);
	margin-top: var(--sa-space-xl);
}

.sa-support-stat-card {
	background: rgba(21, 25, 40, 0.8);
	border: 1px solid rgba(99, 102, 241, 0.2);
	border-radius: var(--sa-radius-lg);
	padding: var(--sa-space-lg);
	text-align: center;
	box-shadow: var(--sa-shadow-md);
}

.sa-stat-value {
	font-size: 2rem;
	font-weight: 700;
	color: #fff;
}

.sa-stat-label {
	display: block;
	margin-top: var(--sa-space-xs);
	color: var(--sa-dark-text-muted);
}

.sa-support-panel {
	background: var(--sa-dark-surface);
	border: 1px solid var(--sa-dark-border);
	border-radius: var(--sa-radius-xl);
	padding: var(--sa-space-xl);
	box-shadow: var(--sa-shadow-lg);
}

.sa-support-panel + .sa-support-panel {
	margin-top: var(--sa-space-xl);
}

.sa-button {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	gap: var(--sa-space-xs);
	padding: var(--sa-space-sm) var(--sa-space-lg);
	border-radius: var(--sa-radius-lg);
	font-weight: 600;
	text-decoration: none;
	border: 1px solid transparent;
	transition: var(--sa-transition-fast);
	cursor: pointer;
}

.sa-button-ghost {
	background: transparent;
	border-color: rgba(255, 255, 255, 0.12);
	color: var(--sa-dark-text);
}

.sa-button-ghost:hover {
	border-color: rgba(255, 255, 255, 0.3);
	background: rgba(255, 255, 255, 0.04);
}

.sa-button-secondary {
	background: transparent;
	border-color: rgba(148, 163, 184, 0.3);
	color: var(--sa-dark-text);
}

.sa-button-secondary:hover {
	border-color: rgba(148, 163, 184, 0.6);
	background: rgba(148, 163, 184, 0.08);
}

/* My Tickets */

.sa-my-tickets {
	display: flex;
	flex-direction: column;
	gap: var(--sa-space-xl);
}

.sa-tickets-header {
	display: flex;
	justify-content: space-between;
	align-items: center;
	gap: var(--sa-space-lg);
}

.sa-tickets-header h2 {
	margin: 0;
	font-size: 1.75rem;
}

.sa-tickets-subtitle {
	margin: var(--sa-space-xs) 0 0;
	color: var(--sa-dark-text-muted);
}

.sa-tickets-filters {
	display: flex;
	flex-wrap: wrap;
	gap: var(--sa-space-sm);
	background: rgba(15, 23, 42, 0.6);
	border: 1px solid var(--sa-dark-border);
	border-radius: var(--sa-radius-lg);
	padding: var(--sa-space-md);
}

.sa-filter-btn {
	display: inline-flex;
	align-items: center;
	gap: var(--sa-space-xs);
	padding: var(--sa-space-sm) var(--sa-space-md);
	border-radius: var(--sa-radius-full);
	border: 1px solid transparent;
	color: var(--sa-dark-text-muted);
	background: transparent;
}

.sa-filter-btn:hover {
	color: #fff;
	border-color: rgba(255, 255, 255, 0.1);
	background: rgba(255, 255, 255, 0.04);
}

.sa-filter-btn.active {
	background: rgba(99, 102, 241, 0.2);
	border-color: rgba(99, 102, 241, 0.4);
	color: #fff;
}

.sa-filter-count {
	min-width: 32px;
	text-align: center;
	font-size: 0.85rem;
	font-weight: 600;
	padding: 2px 10px;
	border-radius: var(--sa-radius-full);
	background: rgba(255, 255, 255, 0.08);
}

.sa-product-filter {
	display: flex;
	align-items: center;
	margin-left: auto;
}

.sa-select {
	background: rgba(15, 23, 42, 0.9);
	color: var(--sa-dark-text);
	border: 1px solid var(--sa-dark-border);
	border-radius: var(--sa-radius-lg);
	padding: var(--sa-space-sm) var(--sa-space-md);
	min-width: 220px;
}

.sa-select:focus {
	outline: none;
	border-color: var(--sa-primary);
	box-shadow: 0 0 0 2px rgba(99, 102, 241, 0.3);
}

.sa-tickets-list {
	display: grid;
	gap: var(--sa-space-lg);
}

.sa-ticket-card {
	background: rgba(15, 23, 42, 0.85);
	border: 1px solid rgba(99, 102, 241, 0.15);
	border-radius: var(--sa-radius-xl);
	box-shadow: var(--sa-shadow-md);
	transition: var(--sa-transition);
}

.sa-ticket-card:hover {
	transform: translateY(-4px);
	box-shadow: var(--sa-shadow-xl);
}

.sa-ticket-header,
.sa-ticket-footer {
	padding: var(--sa-space-lg);
	display: flex;
	justify-content: space-between;
	align-items: center;
	border-bottom: 1px solid rgba(255, 255, 255, 0.05);
}

.sa-ticket-footer {
	border-bottom: none;
	border-top: 1px solid rgba(255, 255, 255, 0.05);
}

.sa-ticket-id {
	display: flex;
	align-items: center;
	gap: var(--sa-space-sm);
	color: var(--sa-dark-text-muted);
}

.sa-ticket-status {
	padding: 6px 16px;
	border-radius: var(--sa-radius-full);
	font-size: 0.85rem;
	text-transform: uppercase;
	letter-spacing: 0.08em;
	font-weight: 700;
}

.sa-ticket-status--sa_open {
	background: rgba(99, 102, 241, 0.2);
	color: #c7d2fe;
}

.sa-ticket-status--sa_in_progress {
	background: rgba(245, 158, 11, 0.2);
	color: #fde68a;
}

.sa-ticket-status--sa_pending {
	background: rgba(236, 72, 153, 0.25);
	color: #fbcfe8;
}

.sa-ticket-status--sa_resolved {
	background: rgba(16, 185, 129, 0.2);
	color: #bbf7d0;
}

.sa-ticket-status--sa_closed {
	background: rgba(148, 163, 184, 0.2);
	color: #cbd5f5;
}

.sa-ticket-body {
	padding: var(--sa-space-lg);
	color: var(--sa-dark-text);
}

.sa-ticket-title {
	margin: 0 0 var(--sa-space-sm);
	font-size: 1.25rem;
}

.sa-ticket-title a {
	color: inherit;
	text-decoration: none;
	transition: var(--sa-transition-fast);
}

.sa-ticket-title a:hover {
	color: var(--sa-primary);
}

.sa-ticket-meta {
	display: flex;
	flex-wrap: wrap;
	gap: var(--sa-space-md);
	color: var(--sa-dark-text-muted);
	margin-bottom: var(--sa-space-md);
}

.sa-ticket-meta span {
	display: inline-flex;
	align-items: center;
	gap: var(--sa-space-xs);
}

.sa-ticket-product-pill {
	border-radius: var(--sa-radius-full);
	padding: 4px 12px;
	font-size: 0.85rem;
	color: #fff;
	background: var(--sa-ticket-product-color, rgba(99, 102, 241, 0.4));
}

.sa-ticket-excerpt {
	color: var(--sa-dark-text-muted);
	line-height: 1.6;
}

.sa-empty-state {
	text-align: center;
	padding: var(--sa-space-2xl) var(--sa-space-xl);
	background: rgba(15, 23, 42, 0.7);
	border: 1px dashed rgba(99, 102, 241, 0.4);
	border-radius: var(--sa-radius-xl);
}

.sa-empty-state svg {
	margin-bottom: var(--sa-space-lg);
	opacity: 0.4;
}

.sa-empty-state h3 {
	margin-bottom: var(--sa-space-sm);
}

.sa-empty-state p {
	color: var(--sa-dark-text-muted);
	margin-bottom: var(--sa-space-md);
}

.sa-support-layout {
	display: grid;
	grid-template-columns: 2fr 1fr;
	gap: var(--sa-space-xl);
}

.sa-support-sidebar {
	display: flex;
	flex-direction: column;
	gap: var(--sa-space-lg);
}

.sa-ticket-guide-card {
	background: rgba(15, 23, 42, 0.8);
	border: 1px solid var(--sa-dark-border);
	border-radius: var(--sa-radius-xl);
	padding: var(--sa-space-lg);
	box-shadow: var(--sa-shadow-md);
}

.sa-ticket-guide-card h3 {
	margin-top: 0;
	margin-bottom: var(--sa-space-md);
}

.sa-checklist,
.sa-support-steps {
	list-style: none;
	margin: 0;
	padding: 0;
	display: flex;
	flex-direction: column;
	gap: var(--sa-space-sm);
}

.sa-checklist li {
	display: flex;
	gap: var(--sa-space-sm);
	color: var(--sa-dark-text-muted);
}

.sa-checklist li::before {
	content: '✔';
	color: var(--sa-success);
}

.sa-support-steps li {
	display: flex;
	flex-direction: column;
	gap: 4px;
	color: var(--sa-dark-text-muted);
}

.sa-support-steps strong {
	color: var(--sa-dark-text);
}

.sa-submit-ticket-form .sa-form-header {
	margin-bottom: var(--sa-space-xl);
}

.sa-form {
	display: flex;
	flex-direction: column;
	gap: var(--sa-space-lg);
}

.sa-form-grid {
	display: grid;
	grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
	gap: var(--sa-space-lg);
}

.sa-form-row {
	display: flex;
	flex-direction: column;
	gap: var(--sa-space-xs);
}

.sa-form-label {
	font-weight: 600;
	color: var(--sa-dark-text);
}

.sa-form-input,
.sa-form-select,
.sa-form-textarea {
	background: rgba(10, 14, 26, 0.9);
	border: 1px solid var(--sa-dark-border);
	border-radius: var(--sa-radius-lg);
	padding: var(--sa-space-sm) var(--sa-space-md);
	color: var(--sa-dark-text);
	font-family: inherit;
}

.sa-form-input:focus,
.sa-form-select:focus,
.sa-form-textarea:focus {
	outline: none;
	border-color: var(--sa-primary);
	box-shadow: 0 0 0 2px rgba(99, 102, 241, 0.3);
}

.sa-form-textarea {
	min-height: 160px;
	resize: vertical;
}

.sa-form-help {
	font-size: 0.85rem;
	color: var(--sa-dark-text-muted);
}

.sa-custom-fields-section {
	padding: var(--sa-space-lg);
	background: rgba(15, 23, 42, 0.6);
	border-radius: var(--sa-radius-xl);
	border: 1px solid var(--sa-dark-border);
}

.sa-section-title {
	margin-top: 0;
	margin-bottom: var(--sa-space-md);
}

.sa-form-actions {
	display: flex;
	justify-content: flex-end;
}

.sa-form-message {
	border-radius: var(--sa-radius-lg);
	padding: var(--sa-space-md);
	font-weight: 600;
	display: none;
}

.sa-form-message.success {
	display: block;
	background: rgba(16, 185, 129, 0.15);
	color: #bbf7d0;
	border: 1px solid rgba(16, 185, 129, 0.4);
}

.sa-form-message.error {
	display: block;
	background: rgba(239, 68, 68, 0.15);
	color: #fecaca;
	border: 1px solid rgba(239, 68, 68, 0.4);
}

/* ==========================================================================
   Responsive Design
   ========================================================================== */

@media (max-width: 1024px) {
	.sa-hero h1 {
		font-size: 2.5rem;
	}
	
	.sa-products-grid,
	.sa-categories-grid {
		grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));
	}
}

@media (max-width: 768px) {
	.sa-container {
		padding: 0 var(--sa-space-md);
	}
	
	.sa-hero h1 {
		font-size: 2rem;
	}
	
	.sa-hero-description {
		font-size: 1rem;
	}
	
	.sa-products-grid,
	.sa-categories-grid {
		grid-template-columns: 1fr;
	}
	
	.sa-highlights {
		grid-template-columns: 1fr;
	}
	
	.sa-section-header h2 {
		font-size: 1.75rem;
	}
	
	.sa-tickets-header {
		flex-direction: column;
		align-items: flex-start;
	}
	
	.sa-product-filter {
		width: 100%;
		margin-left: 0;
		justify-content: flex-start;
	}
	
	.sa-product-filter .sa-select {
		width: 100%;
	}
	
	.sa-support-sidebar {
		flex-direction: column;
	}
	
	.sa-support-hero {
		padding: var(--sa-space-xl);
	}
	
	.sa-support-hero-stats {
		grid-template-columns: repeat(auto-fit, minmax(140px, 1fr));
	}
}

@media (max-width: 480px) {
	.sa-hero h1 {
		font-size: 1.5rem;
	}
	
	.sa-support-hero {
		padding: var(--sa-space-lg);
	}
	
	.sa-support-hero-actions {
		flex-direction: column;
	}
	
	.sa-support-sidebar > * {
		flex: 1 1 100%;
	}
	
	.sa-search-form {
		flex-direction: column;
		align-items: stretch;
	}
	
	.sa-search-button {
		width: 100%;
		margin-top: var(--sa-space-sm);
	}
}

/* ==========================================================================
   Utility Classes
   ========================================================================== */

.sa-hidden {
	display: none !important;
}

.sa-loading {
	opacity: 0.5;
	pointer-events: none;
}

.sa-shimmer {
	background: linear-gradient(
		90deg,
		var(--sa-dark-surface) 0%,
		var(--sa-dark-surface-hover) 50%,
		var(--sa-dark-surface) 100%
	);
	background-size: 200% 100%;
	animation: shimmer 1.5s infinite;
}

.sa-badge {
	display: inline-flex;
	align-items: center;
	padding: var(--sa-space-xs) var(--sa-space-sm);
	border-radius: var(--sa-radius-sm);
	font-size: 0.75rem;
	font-weight: 600;
	text-transform: uppercase;
	letter-spacing: 0.05em;
}

.sa-badge-primary {
	background: rgba(99, 102, 241, 0.1);
	color: var(--sa-primary);
	border: 1px solid rgba(99, 102, 241, 0.3);
}

.sa-badge-success {
	background: rgba(16, 185, 129, 0.1);
	color: var(--sa-success);
	border: 1px solid rgba(16, 185, 129, 0.3);
}

.sa-badge-warning {
	background: rgba(245, 158, 11, 0.1);
	color: var(--sa-warning);
	border: 1px solid rgba(245, 158, 11, 0.3);
}