How to Install and Activate ShahiAssist

Prerequisites

Before installing ShahiAssist, ensure your system meets the following requirements:

1. WordPress version 5.0 or higher
2. PHP version 7.4 or higher
3. MySQL version 5.6 or higher (or MariaDB 10.0+)
4. At least 128MB of available memory for PHP
5. FTP or file manager access to your WordPress installation

Installation


6. Download the Plugin: Obtain the ShahiAssist plugin ZIP file from the official source (e.g., CodeCanyon or your provider).
7. Access WordPress Admin: Log in to your WordPress dashboard.
8. Navigate to Plugins: Go to Plugins → Add New.
9. Upload Plugin: Click Upload Plugin at the top of the page.
10. Select File: Choose the downloaded ZIP file and click Install Now.
11. Install: Wait for the installation to complete. WordPress will extract the files and install them.
12. Activate: Once installed, click Activate to enable the plugin.

After activation, ShahiAssist will create necessary database tables and set up default settings.

Updating


To update ShahiAssist to a newer version:

13. Download the latest ZIP file.
14. Deactivate the current plugin in Plugins → Installed Plugins.
15. Delete the old version.
16. Upload and install the new version as described above.
17. Reactivate the plugin.

Alternatively, if you have automatic updates enabled, WordPress may handle this automatically. Always back up your site before updating.

Uninstallation


To completely remove ShahiAssist:

18. Go to Plugins → Installed Plugins.
19. Click Deactivate under ShahiAssist.
20. Click Delete to remove the plugin files.
21. (Optional) Before deleting, go to ShahiAssist → Settings → Advanced and enable “Delete plugin data on uninstall” to remove all associated data, including tickets, KB articles, and settings.

Note: Uninstalling will not affect your WordPress core or other plugins.

Troubleshooting


If you encounter issues during installation:

22. Upload Errors: Ensure the ZIP file is not corrupted and your upload limit is sufficient (check php.ini for uploadmaxfilesize).
23. Activation Failures: Check for plugin conflicts by deactivating other plugins temporarily.
24. Permission Issues: Ensure the wp-content/plugins/ directory is writable (permissions 755).
25. Database Errors: Verify your database credentials in wp-config.php.

For more detailed troubleshooting, refer to Troubleshooting Installation Issues. If issues persist, contact support with your WordPress version, PHP version, and error logs.