Metrics & Reporting

Built-in Analytics Dashboard

Dashboard Overview

Access via: SLOS → Analytics Integration → Dashboard

Key Performance Indicators

Consent Rate: Percentage of users accepting consent
Privacy Engagement: Time spent on privacy pages
Compliance Score: Overall privacy compliance rating
DSR Volume: Number of data subject requests

Real-Time Metrics

Active Sessions: Current users on site
Event Volume: Events processed per minute
Platform Status: Connection status of analytics platforms
Alert Status: Active privacy alerts

Consent Analytics

Consent Performance Metrics

Acceptance Rates

Overall Consent Rate: Total users accepting consent
Category Breakdown: Acceptance by cookie category
Geo Distribution: Consent rates by geographic region
Device Types: Consent rates by device type

Consent Trends

Daily Trends: Consent rates over time
Seasonal Patterns: Seasonal consent variations
Campaign Impact: How marketing campaigns affect consent
Regulation Impact: How new regulations affect consent

Banner Performance

Interaction Metrics

Banner Display Rate: Percentage of sessions showing banner
Interaction Rate: Users interacting with banner
Average Interaction Time: Time spent on banner
Conversion Rate: Banner to consent conversion

User Journey

Entry Points: How users discover the banner
Exit Points: Where users leave during consent flow
Customization Usage: Percentage using customize option
Revisit Behavior: Consent behavior on return visits

Privacy Engagement Metrics

Policy Interaction

View Metrics

Policy View Rate: Users viewing privacy policies
Average Time: Time spent reading policies
Scroll Depth: How much of policy is read
Return Visits: Users returning to policies

Content Engagement

Section Popularity: Most viewed policy sections
Search Usage: Policy search functionality usage
Download Rate: Policy document downloads
Share Rate: Policy sharing via social media

DSR Portal Metrics

Portal Usage

Portal Visits: Unique visitors to DSR portal
Request Submission Rate: Visitors submitting requests
Completion Rate: Full request completion rate
Average Session Time: Time spent in portal

Request Analytics

Request Types: Distribution of request types
Processing Times: Average request processing time
Satisfaction Scores: User satisfaction ratings
Resolution Rates: Successful request resolution

Compliance Metrics

Regulatory Compliance

GDPR Metrics

Consent Compliance: GDPR consent requirements met
Data Processing: Lawful processing compliance
Subject Rights: Rights fulfillment rate
Breach Response: Breach notification compliance

CCPA Metrics

Privacy Notice: CCPA notice compliance
Data Rights: Rights fulfillment rate
Opt-Out Compliance: Opt-out mechanism effectiveness
Non-Discrimination: Discrimination prevention

Accessibility Compliance

WCAG Metrics

Scan Coverage: Pages scanned for accessibility
Issue Detection: Accessibility issues found
Fix Rate: Issues automatically fixed
Manual Review: Issues requiring manual review

User Impact

Accessibility Usage: Users using accessibility features
Error Reduction: Accessibility-related errors reduced
User Satisfaction: Accessibility user satisfaction
Compliance Score: Overall WCAG compliance score

Custom Dashboard Builder

Dashboard Creation

Widget Library

Chart Widgets: Line, bar, pie, area charts
Metric Widgets: KPI cards, gauges, counters
Table Widgets: Data tables, leaderboards
Map Widgets: Geographic data visualization

Custom Metrics

Calculated Metrics: Custom formulas and calculations
Segmented Metrics: Metrics for specific user segments
Time-Based Metrics: Metrics for specific time periods
Comparative Metrics: Compare different time periods

Dashboard Customization

Layout Options

Grid Layout: Flexible grid-based layout
Responsive Design: Mobile-friendly dashboards
Theme Options: Light/dark themes, color schemes
Export Options: PDF, PNG, CSV export

Sharing and Collaboration

Dashboard Sharing: Share with team members
Access Controls: Control who can view/edit dashboards
Scheduled Reports: Automated report delivery
Comment System: Dashboard collaboration

Advanced Reporting

Report Types

Executive Reports

Privacy Overview: High-level privacy status
Compliance Summary: Regulatory compliance overview
Risk Assessment: Privacy risk analysis
Trend Analysis: Long-term privacy trends

Operational Reports

Daily Operations: Daily privacy operations summary
Weekly Performance: Weekly team performance
Monthly Compliance: Monthly compliance report
Quarterly Review: Quarterly privacy review

Technical Reports

System Performance: Analytics system performance
Data Quality: Data accuracy and completeness
Integration Status: Platform integration health
Security Reports: Privacy security status

Custom Report Builder

Report Configuration

Data Sources: Select data sources for report
Metrics Selection: Choose metrics to include
Filters: Apply filters and segments
Time Periods: Select reporting time frames

Report Formatting

Templates: Use pre-built report templates
Branding: Apply company branding
Charts and Graphs: Add visualizations
Narrative Text: Add explanatory text

Platform-Specific Analytics

Google Analytics 4 Reports

GA4 Custom Reports

Consent Funnel: User journey through consent process
Privacy Engagement: Time spent on privacy-related pages
Compliance Events: Custom compliance event tracking
Conversion Attribution: Privacy-aware conversion attribution

GA4 Integration Metrics

Data Import Status: GA4 data import success
Real-Time Events: Live event tracking
Audience Insights: Consent-based audience analysis
Ecommerce Impact: How consent affects e-commerce

Segment Reports

Segment Analytics

Event Flow: Event flow through Segment pipeline
Destination Performance: Data delivery to destinations
Consent Filtering: How consent affects data flow
Transformation Metrics: Data transformation success rates

Customer Data Platform

User Profiles: Complete user profiles with consent data
Journey Mapping: User journey with privacy touchpoints
Segmentation: User segments based on privacy behavior
Personalization: Privacy-aware personalization metrics

Mixpanel Reports

Mixpanel Analytics

Cohort Analysis: User cohorts by consent status
Retention Analysis: User retention by privacy preferences
A/B Test Results: Consent banner A/B test results
Funnel Analysis: Privacy funnel conversion rates

User Behavior

User Flows: How users navigate privacy features
Feature Adoption: Privacy feature adoption rates
Engagement Metrics: User engagement with privacy tools
Satisfaction Metrics: User satisfaction with privacy experience

Facebook Insights

Facebook Analytics

Conversion Tracking: Consent-aware conversion tracking
Audience Performance: Privacy-compliant audience performance
Attribution Reports: Multi-touch attribution with consent
Campaign Impact: How privacy affects advertising campaigns

Privacy-Compliant Metrics

Opt-Out Impact: How opt-outs affect campaign performance
Consent Segmentation: Campaign performance by consent status
Data Usage: Facebook data usage with consent
Compliance Metrics: Facebook privacy compliance metrics

Data Export and API

Data Export Options

Export Formats

CSV Export: Spreadsheet-compatible format
JSON Export: Structured data format
PDF Reports: Formatted report exports
Excel Export: Advanced Excel formatting

Export Scheduling

One-Time Export: Manual data exports
Scheduled Exports: Automated regular exports
Real-Time Export: API-based real-time exports
Incremental Export: Export only new/changed data

Analytics API

REST API Endpoints

`javascript
// Get consent metrics
GET /api/analytics/consent/metrics

// Get privacy engagement
GET /api/analytics/privacy/engagement

// Get compliance scores
GET /api/analytics/compliance/scores

// Get custom reports
GET /api/analytics/reports/custom
`

API Features

Real-Time Data: Access to real-time analytics
Historical Data: Access to historical data
Custom Queries: Build custom data queries
Webhook Integration: Real-time data notifications

Alert System

Alert Types

Performance Alerts

Metric Thresholds: Alerts when metrics exceed thresholds
Trend Alerts: Alerts for unusual trends
Anomaly Detection: Automatic anomaly detection
System Alerts: Platform connectivity issues

Compliance Alerts

Regulation Changes: New regulation alerts
Compliance Violations: Compliance requirement violations
Audit Reminders: Upcoming audit reminders
Deadline Alerts: Compliance deadline alerts

Alert Configuration

Alert Rules

Threshold Rules: Define metric thresholds
Time-Based Rules: Time-sensitive alert rules
Composite Rules: Multi-metric alert rules
Escalation Rules: Alert escalation procedures

Notification Channels

Email Notifications: Email alert delivery
SMS Notifications: SMS alert delivery
Slack Integration: Slack channel notifications
Dashboard Alerts: In-app alert notifications

Privacy and Security

Data Privacy

Anonymization

User Anonymization: User data anonymization
IP Anonymization: IP address anonymization
Data Aggregation: Aggregate data for privacy
Retention Controls: Data retention policies

Access Controls

Role-Based Access: Analytics access by role
Data Masking: Sensitive data masking
Audit Logging: Analytics access logging
Encryption: Data encryption at rest and in transit

Compliance Reporting

Privacy Audit Reports

Data Processing: Data processing audit
Consent Management: Consent audit reports
User Rights: Rights fulfillment reports
Breach Reports: Data breach reports

Regulatory Reports

GDPR Reports: GDPR compliance reports
CCPA Reports: CCPA compliance reports
LGPD Reports: LGPD compliance reports
Custom Reports: Regulation-specific reports

Performance Optimization

Dashboard Performance

Loading Optimization

Data Caching: Cache analytics data
Lazy Loading: Load dashboard components as needed
Compression: Compress data for faster loading
CDN Delivery: Use CDN for global delivery

Query Optimization

Database Indexing: Optimize database queries
Query Caching: Cache frequent queries
Parallel Processing: Process queries in parallel
Result Limiting: Limit large result sets

System Monitoring

Performance Metrics

Response Times: Dashboard and API response times
Resource Usage: Server resource utilization
Error Rates: System error rates
Uptime: System availability metrics

Monitoring Tools

Real-Time Monitoring: Live system monitoring
Alert System: Automated alert system
Log Analysis: System log analysis
Performance Profiling: System performance profiling

Troubleshooting

Common Analytics Issues

Data Discrepancies

Platform Differences: Different platforms showing different data
Timing Issues: Data timing and synchronization issues
Sampling Differences: Different sampling methodologies
Definition Differences: Different metric definitions

Performance Issues

Slow Dashboards: Dashboard loading performance
API Timeouts: API response timeouts
Data Delays: Delayed data availability
Memory Issues: System memory constraints

Integration Issues

Connection Problems: Platform connection issues
Authentication Errors: API authentication problems
Rate Limiting: Platform rate limit issues
Data Format Issues: Data format compatibility

Diagnostic Tools

System Diagnostics

Health Checks: System health verification
Connectivity Tests: Platform connectivity testing
Data Validation: Analytics data validation
Performance Tests: System performance testing

Debug Tools

Event Debugger: Debug event tracking
API Tester: Test API endpoints
Query Analyzer: Analyze database queries
Log Viewer: View system logs

Best Practices

Analytics Best Practices

Data Quality

Implement data validation
Regular data quality audits
Monitor data completeness
Establish data governance

Privacy Compliance

Anonymize user data
Implement consent controls
Regular privacy audits
Maintain audit trails

Performance Optimization

Optimize dashboard queries
Implement caching strategies
Monitor system performance
Regular maintenance

Reporting Best Practices

Report Design

Focus on actionable insights
Use clear visualizations
Include context and explanations
Make reports mobile-friendly

Automation

Automate regular reports
Set up alert systems
Implement scheduled deliveries
Use templates for consistency