DSR Portal Form Submission Errors

Problem

Users are unable to submit Data Subject Rights (DSR) requests via the portal.

Solution

1. Ensure the DSR portal shortcode is correctly placed on a published page.
2. Check for JavaScript or PHP errors in the browser console and debug log.
3. Verify email settings for notifications and confirmations.
4. Test the form with different browsers and user roles.

Tips


5. Use the audit trail to track failed submissions.
6. Regularly test the DSR portal after updates.